Privacy Policy

Who we are. Water Damage Liberty Lake is a referral service. It does not perform restoration work itself. Calls are connected to independent local restoration companies that serve the Liberty Lake and Spokane County area. Those companies — not Water Damage Liberty Lake — diagnose the damage, quote prices, and perform any work. Availability, pricing, and response times are set by the independent company you are connected with.

Information we collect

When you submit our form or call, we collect the details you provide: name, phone number, email (optional), property ZIP/city, property type, the service requested, and your message. Our systems also record technical metadata needed to operate and secure the service (for example, a hashed identifier used for rate limiting). Call recordings, if any, are handled by the call provider and the company you are connected with, under their policies.

How we use it

We use your information for one purpose: to connect you with an independent local restoration company that can respond to your request, and to operate, secure, and improve this referral service. That includes sharing your request details with the company you are connected with so they can contact you and provide service.

Calls, texts, and consent

By submitting the form with the consent box checked, you agree to be contacted by phone, text, and email about your request, including by automated means, as described on the form. Consent is not a condition of purchase. You may opt out of texts by replying STOP and may ask us to stop contacting you at any time by calling (509) 219-3080.

Sharing

We share request information with (a) the independent restoration company you are connected with, (b) service providers that operate this website and lead-delivery systems on our behalf, and (c) authorities when required by law. We do not sell personal information for unrelated marketing.

Cookies & analytics

If analytics tooling (such as Google Tag Manager) is enabled, it may set cookies to measure site usage in aggregate. You can block cookies in your browser; the site and form will still work. Advertising platforms may use conversion measurement on landing pages as described in their own policies.

Retention & security

We retain lead records only as long as needed for connection, dispute, and legal purposes, and protect them with reasonable administrative and technical measures. No internet transmission is perfectly secure; in a true emergency, call rather than relying on the form.

Your choices

You may request access to, correction of, or deletion of your personal information submitted through this site by calling (509) 219-3080. We will respond as required by applicable law. This policy may be updated; the date above reflects the latest version. Note: this policy should be reviewed by qualified legal counsel before launch.